Our jump start service providers are available to help you 24/7/365, anywhere in the USA & Puerto Rico when you need battery help.
Get real-time updates and track arrival of the service provider on the map.
Pay for only the service you need.
Pay only a flat rate – no hidden fees, no surprises.
All credit and debit cards accepted.
Share your tracking link so friends and family can monitor your service.
We’re the movers and shakers in roadside assistance, disrupting the industry to bring better service to our customers, our partners, and our service providers. The core of our service network has been providing roadside assistance services to customers for over 15 years. With more than 55,000 service vehicles across the U.S. and Puerto Rico, Urgent.ly can help get you back on the road 24/7/365. Over 275,000 drivers have found better roadside help through Urgent.ly and millions more have direct access to our services through integrations and partnerships with mapping and connected car platforms in addition to luxury global automotive OEMs.
Urgent.ly is America’s leading on-demand roadside assistance service. Designed for the on-demand economy and the connected car revolution, Urgent.ly is providing the fastest, safest and most innovative roadside assistance experience – all without a subscription or membership fee. We offer transparent service with clear, flat-rate pricing, cashless payment, and reliable help for motorists in need of a tow, tire change, fuel delivery, jump start or lock-out service.
“The Uber for Roadside Assistance [...] Fast and Easy. Saves Money”
“Lifelong member of AAA but rarely use it. Urgently prices much better.”
“The future has arrived.”
Simply tap ‘Get Help Now!’ above to begin the process.
1. Choose Towing from the Roadside Services menu.
2. Type in some basic information, including your name and phone number, and the make and model of your electric vehicle.
3. Click ‘OK’, and Urgent.ly will pinpoint exactly where you are.
4. Review the Summary page, check the estimated price to tow your electric car to a ChargePoint charging Sstation and edit your information if required.
5. Click ‘Next’, and enter your credit or debit card details.
6. Click ‘Next’, and Urgent.ly will find the nearest available electrical vehicle towing service provider.
7. Look for a text message with an ETA, and then watch your service provider approach in real time via a link provided in a text message.
8. For additional help, call or text Urgent.ly’s Customer Service department, or directly call your roadside assistance provider.
We pride ourselves on transparency - from charging aguaranteed flat rate per tow to providing real-time updates as your towtruck comes arrives to get your EV back on the road. No surprises, no hidden fees, and best of all? Nomembership requirement. We’ll happily help any electric vehicle in need find fast, safe,and reliable EV towing service.
Pay for your tow service easily with any credit or debitcard online or in the app. No need to fumble through the glove box for amembership card, struggle to remember your account number, or come up with cashfor the tow on the spot. And we won’t sign you up for any memberships youdidn’t ask for or charge annual fees. Promise.
You no longer have to stress as you call around in search of an available tow truck driver or sift through Google after searching for ‘EV charging stations near me’; the technology in Urgent.ly’s native mobile and web apps will take care of finding an available local towing company to bring you to an electric car charging station. Using the latest in sophisticated mobile and web technology, the Urgent.ly platform can automatically pinpoint the location of a driver in need of a tow, find the nearest qualified and available tow truck driver, and dispatch roadside service directly to the disabled vehicle. Users then watch in real time as help arrives, with the ability to contact their service provider from directly within the app. Think Uber or Lyft, but for tow trucks.
ChargePoint operates the world’s largest and most open electric vehicle charging network. Whether it’s a Tesla charging station for a supercharge, Nissan Leaf charging station, or one of the 38,000 ChargePoint stations, our towing partners will get you to your electric car charger. When you’re stranded on the side of the road and you think to Google ‘Tesla charging stations near me’, remember Urgent.ly is the quickest and most efficient option for your towing needs.
Urgent.ly is available nationwide across the United States & Puerto Rico, providing fast, reliable 24/7/375 emergency roadside assistance for car lockout, jump starts, out of gas, tire changes and towing service. Below, explore a small sample of the cities we serve.